Frequently Asked Questions

 A mailbox rental provides you with a secure, physical street address where you can receive mail and packages from all carriers. 

 Yes. Many home-based and small businesses use our mailboxes as a professional business address instead of their home address.

Yes, we accept mail and packages from USPS, UPS, FedEx and DHL.
 

 Absolutely. All mailboxes are secure and only accessible by authorized users. 

 Mailbox rentals are available on a monthly basis, with longer-term options available for convenience. 

 No appointment is required. Walk in during business hours to get started. 

You will need two forms of ID:

Primary ID (Address Verification):
One of the following:

• Current U.S. State/Territory/Tribal Driver’s License or Non-Driver ID Card*
• Current Lease
• Mortgage or Deed of Trust 
• Home or Vehicle Insurance Policy 
• Vehicle Registration Card 
• Voter Registration Card
   

Secondary ID (Photo Identification):
One of the following:

• U.S. State/Territory/Tribal Driver’s License or Non-Driver ID Card*
• Uniformed Service ID 
• U.S. Access Card 
• U.S. University ID Card 
• Passport 
• Matricula Consular 
• NEXUS Card 
• Certificate of Naturalization 
• U.S. Permanent Resident Card
   

Important:

The same ID cannot be used for both forms.

* A Driver’s License or Non-Driver ID Card may only be used once toward the two required IDs.

Yes, we offer international shipping to over 200 countries. However, shipping times and rates may vary depending on the destination and any customs regulations.

 We work with major carriers including UPS, FedEx, DHL, and USPS. 

 Yes. Our team will help you compare speed, cost, and delivery options to find the best solution. 

 Yes, we offer professional packing services to help protect your items during transit. 

 In most cases, yes. Visit us to discuss your item and shipping needs. 

 No appointment is necessary and walk-ins are welcome. 

 We notarize many common documents, including affidavits, contracts, powers of attorney, and more. 

 Yes. A valid, government-issued photo ID is required for all notary services. 

 Yes, we accept walk-ins during normal business hours. 

 Yes. We notarize both personal and business-related documents. 

 Yes, all signers must be present with valid identification. 

 Notary services are available Monday through Friday, 9 a.m. to 6 p.m. and Saturday, 9 a.m. to 5 p.m. (subject to notary availability). 

 Our business solutions include mailbox rentals, notary services, shipping, and professional support services such as copying, large-format printing, flyer printing, and more—all designed to help businesses stay organized, professional, and efficient. 

 Yes. Our services are ideal for startups, home-based businesses, and established companies. 

 Yes, with a mailbox rental you receive a physical street address suitable for business use. 

 We provide basic document-related services to help businesses stay organized and professional. 

 Yes. A professional address, reliable shipping, and notary services all help strengthen your business image. 

 Most services are available on a walk-in basis, though appointments are available if preferred. 

 We offer physical and electronic fingerprinting services for employment, licensing, background checks, and other requirements. 

 Yes. We utilize Fieldprint Virginia for eligible electronic fingerprinting services. 

 Walk-ins are welcome, and appointments are also available. 

 Please bring a valid photo ID and any paperwork or instructions provided by the requesting agency. 

 Most fingerprinting appointments take 15–20 minutes. 

 Contact us directly using the form below or visit us during business hours. 

 Yes. Passport photos are taken on-site by our trained staff. 

 Yes. All photos are taken according to current government specifications. 

 No appointment is required, but appointments are available if preferred. 

 Yes, we provide passport photos for adults, children, and infants. 

 Passport photos are typically completed in just a few minutes. 

 Yes. We can provide photos for passports, visas, and other identification needs.